記事ができると、章ごとの要約と、聴きどころへ飛べる目次がここに並びます。いまは音声で聴けます。
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■質問と答え
Q1: How did Ao do against his three key results?
アオは3つの主要目標に対して、どんな結果でしたか?
A1: He completed all five handovers (100%), scored 92% on the product knowledge test (above the 90% target), and prepared two proposals — one of which, Brightpath, was signed.
引き継ぎは5社すべて完了(100%)、製品知識テストは92%(目標90%超え)、提案は2件準備し、うちブライトパスが成約しました。
Q2: How did Ao turn around the situation with Meridian Finance?
アオはメリディアン・ファイナンスの状況をどう好転させましたか?
A2: He apologized without excuses, ran the training himself within a week, and set up biweekly updates. As a result, the client stayed and renewed for another year.
言い訳せず謝罪し、1週間以内に自ら研修を実施し、隔週報告を設定しました。結果、顧客は解約せず、1年契約を更新しました。
■単語・フレーズの解説
1. look back (on 〜)(〜を振り返る)
Iwasaki: Let's look back on your first quarter.
(最初の四半期を振り返ってみましょう。)
look back で「(過去を)振り返る」。対象を付けるときは look back on 〜 の形(look back on the year=一年を振り返る)。四半期レビューや年末の総括など、過去を顧みる場面で使うことができる。
別の例文:
2. go by in a flash(あっという間に過ぎる)
Ao: Honestly, it went by in a flash.
(正直、あっという間でした。)
in a flash は「一瞬で、瞬く間に」(flash=閃光)。go by(時が過ぎる)と組み合わせて「時間があっという間に過ぎ去った」。振り返りの冒頭でよく使う。類似:time flies(光陰矢の如し)。
別の例文:
3. do ... against (a target)((目標)に照らして、〜の結果を出す)
Iwasaki: How did you do against your three key results?
(3つの主要目標に対して、どんな結果でしたか?)
この against は「〜と照らし合わせて、〜を基準にして」。do against a target で「目標に対して(どれだけ)できたか」を問う。実績を目標と比較・評価する、目標管理の文脈で頻出。measure results against goals のようにも使う。
別の例文:
4. on the verge of 〜(〜寸前で、〜の一歩手前で)
Ao: The client was frustrated, and honestly, on the verge of cancelling.
(顧客は不満で、正直、解約寸前でした。)
verge は「縁・瀬戸際」。on the verge of 〜ing で「まさに〜しようとしている、〜の直前」。危機的状況や重大な変化の一歩手前を表す、ややフォーマルで劇的な表現。
別の例文:
5. keep the account(取引・顧客を維持する、契約をつなぎとめる)
Ao: My task was to keep the account and rebuild their trust.
(私の課題は、この取引を維持し、信頼を再構築することでした。)
ここでの account は「取引先・顧客(との契約)」(銀行口座とは別のビジネス用法)。keep the account で「顧客を失わず取引を維持する」。営業で「解約を防ぐ・つなぎとめる」場面の実用表現。関連:lose an account(顧客を失う)、win an account(新規顧客を獲得する)。
別の例文:
6. a textbook (recovery/example)(お手本のような〜、教科書通りの〜)
Iwasaki: That's a textbook recovery.
(まさにお手本のような立て直しね。)
textbook は名詞で「教科書」だが、形容詞的に「教科書に載せられるほど模範的な・典型的な」の意味で使う。a textbook example(典型例・お手本)のように、良い意味で「絵に描いたような完璧さ」を表す。褒め言葉として実用的。
別の例文:
■スクリプト
Iwasaki: Well, Ao, it's hard to believe it's already been three months. Let's look back on your first quarter. How do you feel it went?
Ao: Honestly, it went by in a flash. It was challenging, but I feel I've grown a lot. I'm ready to walk you through the results.
Iwasaki: Great. Let's start with the numbers. How did you do against your three key results?
Ao: For the client handover, I completed all five, so that's 100% done. For the product knowledge assessment, I scored 92%, which is above the 90% target. And for the new proposals, I prepared two, and one of them, Brightpath, has just been signed.
Iwasaki: Brightpath closed? That's excellent news. Congratulations.
Ao: Thank you. The case study Mitsui shared really sealed the deal, just like he said it would.
Iwasaki: That's what teamwork is for. Now, every quarter has its tough moments. Can you tell me about a challenge you faced, and how you handled it? Walk me through it step by step.
Ao: Of course. The situation was with Meridian Finance, one of the clients I took over. When I stepped in, I found that a promised training session had never been held, and their data was delayed. The client was frustrated, and honestly, on the verge of cancelling.
Iwasaki: I remember that one. It wasn't an easy start.
Ao: No, it wasn't. My task was to keep the account and rebuild their trust. So I took action on three fronts. I apologized without making excuses, ran the training myself within a week, and set up biweekly updates so nothing would slip again. As a result, not only did they stay, but they've since renewed for another year.
Iwasaki: That's a textbook recovery. You turned an unhappy client into a loyal one. That's not easy.
Ao: It taught me a lot. I learned that how you handle a problem can matter even more than the problem itself.
Iwasaki: Exactly right. Looking at the whole quarter, you exceeded your targets, closed a key deal, and saved an account. For a first quarter, that's outstanding.So, now that you're up to speed, it's time for the next step. Starting next quarter, I'd like you to take on new client development and fully lead your team of five. Are you ready?
Ao: I am. This is exactly what I came here to do. I'm ready to take it on.
Iwasaki: Then let's set your goals for the next quarter. But first, take a moment to be proud of what you've done. You've earned it.
#耳英語 #英会話 #英語学習 #学び直し
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